Everything you eat takes a journey to get from where it started to your plate. When it comes to wild-caught seafood, no one path is exactly like the next, but we do whatever it takes after catch to ensure consistency and simplicity in our cold chain. Most importantly, we strive to be as transparent as possible about every step.
Built on three decades of Alaskan commercial fishing experience, our cold chain is designed to ensure the preservation of quality, flavor, texture and overall integrity of the seafood that fishermen and women have worked so arduously to catch. Here's how your wild-caught, sustainable seafood gets to you.
After it's sustainably caught (learn more about the different catch methods), your seafood is promptly cleaned, cut and flash-frozen at -30 F in order to preserve its freshness. Written into the state constitution, sustainability is deeply etched into Alaska's DNA and core to our family ethos dating back to the 1950s.
After being shipped frozen to one of our co-processors in the Pacific Northwest (we have a few!), they remove pin bones from the fillets (when necessary), cut seafood down to size, and perform final quality checks and touches, like sealing your seafood in a protective ice glaze. We then hold your seafood at a cold storage facility in Washington state at -10 F until we know you're just about ready for your next shipment.
Your seafood then arrives via freezer trucks at one of various frozen fulfillment centers strategically located across the country in California, Wisconsin, Oklahoma, Florida and New Jersey, where it's stored at approximately -5 F. By keeping ready-to-ship seafood in locations closer to your home than Alaska, we preserve the quality of your seafood, while avoiding pitfalls by minimizing the last mile distances to your home.
Packed with dry ice and eco-friendly insulation each shipment is specifically engineered to keep your fish nice and frozen for several hours, and in the hottest climates, even after the dry ice has disappeared (see how it works!). And our dedicated Member Experience Team is always at the ready to help you with any questions about the seafood, recipes, cooking tips or anything else to help make your wild-caught seafood experience consistently top notch.
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