Frequently Asked Questions

Why a monthly membership?

We are a supply-driven, monthly seafood program. We source your fish in small batches. It's difficult to consistently source high-quality, wild-caught sustainable seafood every month without knowing roughly how much fish to procure for our members. Our mission is much different than that of your typical fishmonger or grocery store.

Can I pause my membership?

Yes! We try to be super flexible with our members. You can pause future deliveries anytime before your membership renews each month. Just send us an email to [email protected], and we'll do it for you as soon as we can. It takes us 30 seconds.

Is my fish frozen or fresh?

Your fish is always frozen, so it can get to you as fresh as possible. We know that sounds kind of weird, but it’s actually true. By freezing wild-caught fish as soon as it’s brought to shore, any potential parasites are killed off and your fish lasts longer. It tastes just as delicious, too.

How is the fish shipped?

All products are packaged with dry ice in an insulated cooler and shipped to you via express ground or air service. The fish arrives frozen and ready to be placed in your freezer. If you don't see any dry ice in your box when you receive it, don't worry. Most of it will evaporate during transit and might even be gone by the time you receive your order.

When do you deliver?

It depends on when you join. Your fish will typically be at your doorstep within a week of when you start your membership, and then every month after that.

Do you offer any plans more frequent than monthly?

Right now we only offer a monthly plan. If you have ideas about how we can improve our subscription service, we want to hear from you! Just send us a note at [email protected].

Where does your fish come from?

All of our fish is wild-caught from sustainably-managed fisheries in Alaska and the Pacific Northwest.

Where do you deliver?

We deliver everywhere in the contiguous United States and Alaska. We’re coming for you Hawaii. We promise.

Do you sell farmed fish?

No way! All our fish is wild-caught from sustainably-managed fisheries. We've even written a blog post to help you tell the difference between farmed and wild salmon.

How much does it cost?

It depends on how much you order. You can see the plans and pricing for all of our plans on the plans page. We pack every shipment with dry ice – no matter your order size. So the more fish you order, the more affordable it gets.

Ready to get your feet wet?

Eat wild-caught fish from sustainably-managed fisheries. It's better for you and the fish!