People Operations Manager

Remote, Based in the U.S.


You are, above all, a people person. Nothing energizes you like guiding your colleagues through complexity to positive solutions and professional growth. As an architect of policy and process, you know ‘the rules’ inside and out; well enough to know when an exception is needed to preserve the values on which they are founded. You understand in your core that a company is composed of individuals, and are passionate about building relationships and a sense of community. You’re relentless in your search for win-win solutions, empowering your colleagues to drive exceptional business results.

This is a new role at Wild Alaskan; as the first to inhabit it, you will tune and scale our foundational systems, policies, and processes as the company continues to grow. Reporting to the VP of Finance and Business Operations, you’ll be part of a small but mighty team that is collaborative, fast-paced, challenging, and fun.


CORE RESPONSIBILITIES


  • Help craft and oversee implementation of a comprehensive people strategy, encompassing recruitment, ongoing learning/development, performance evaluation, and compensation
  • Continue and deepen Wild Alaskan’s commitment to becoming a diverse and inclusive workplace
  • Collaborate with department heads on hiring plans, crafting and posting job descriptions, screening applicants and managing relationships with contract recruiters
  • Update, improve, and maintain onboarding and offboarding processes
  • Expand and own the nascent employee recognition program, celebrating important milestones, professional achievements, and our company values in action
  • Update, execute, and analyze the results of employee engagement surveys
  • Support the work of the cross-functional Team Experience committee to deepen employee engagement
  • Manage and improve benefit programs and processes, taking into account benchmarking, employee feedback, compliance, and cost considerations
  • Act as point person for any employee grievances or policy questions, work with managers to ensure equitable and consistent corrective actions
  • Manage our leave of absence programs and serve as subject matter expert and primary point of contact for leave administration (e.g. FMLA, ADA, and Workers Compensation)
  • Manage HR audits and filings related to EEO-1 reporting and benefits compliance
  • Maintain and establish increased awareness and understanding of employment law, industry trends, current practices, and new developments
  • Other duties and special projects as assigned

QUALIFICATIONS


Requirements

  • Significant experience in comparable HR / People Operations role
  • Demonstrated hustle; self-starter able to coordinate multiple stakeholders and effective project manage cross-cutting initiatives
  • Creativity, empathy, and resourcefulness
  • Comfort working in conditions of uncertainty and rapid change
  • Meticulous attention to detail
  • Unwavering follow-through
  • Excellent verbal and written communication skills
  • A willing teacher, and a strong desire to continuously learn

Nice To Haves

  • Experience in rapid-growth startup environment
  • Past employment in food and/or ecommerce
  • Experience working with remote/distributed teams
  • Familiarity with JustWorks PEO
  • Comfort with Asana

NEXT STEPS


At Wild Alaskan, we believe diversity of backgrounds and perspectives makes us stronger. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant.  We’re committed to creating a work environment that fosters growth, celebrates diversity and fundamentally makes all teammates feel welcome, accepted, nurtured and respected.

To apply for this opportunity, please send your résumé, a cover letter outlining why you're excited about the position, and your salary requirements to [email protected] with "Your Name | People Operations Manager" written in the subject line.